Privacy Notice

Privacy Notice

Your Privacy, Our Priority

At dylantia, we are committed to creating a clean and tranquil environment for your home, and that care extends to your digital privacy. We understand the importance of your data security. Our promise is simple: we only collect the information necessary to provide you with exceptional service, and we protect it with the highest standards.

1. The Information We Collect

To ensure your orders are delivered accurately and to enhance your shopping experience, we collect the following:

  • Identity & Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Payment Details: We utilize encrypted, PCI-compliant third-party payment gateways. dylantia never stores your full credit card number or security codes.

  • Browsing Preferences: Anonymized behavioral data (such as the cleaning tools you are most interested in) to help us provide more relevant recommendations.

2. How We Use Your Data

Our use of data is always disciplined and transparent:

  • Order Fulfillment: Processing payments, arranging logistics, and sending order status notifications.

  • Experience Optimization: Improving our website layout to ensure you can find the right dish scrubber or plunger quickly and easily.

  • Brand Interaction: We only send dylantia cleaning inspiration or exclusive offers if you have explicitly opted in to our community.

3. Securing Your Information

  • Digital Barriers: Our Shopify store uses industry-standard SSL encryption technology to ensure your transaction data is protected during transmission.

  • Limited Access: Only employees and trusted partners (such as shipping carriers) who must process your order are granted access to your information.

4. Third-Party Disclosure

  • No Reselling: We strictly do not sell, rent, or trade your personal data to any outside organizations for marketing purposes.

  • Necessary Collaboration: We only share essential data with service providers who assist in operating our website and delivering your goods (e.g., FedEx, UPS, or payment gateways), all of whom are bound by strict privacy protection agreements.

5. Your Rights & Control

  • Updates: You may log into your account at any time to update your personal information.

  • Opt-Out: You can click the "Unsubscribe" link at the bottom of any email to stop receiving marketing communications.

  • Right to be Forgotten: If you wish to delete your account or personal data, please contact our privacy team.

Contact Our Privacy Team

If you have any questions or feedback regarding our privacy practices, please reach out:

Email: service@dylantia.com

 Phone: (+1) 929 658 8857 

Address: 8531 MARINERS DRIVE, 62, STOCKTON, CA 95219